They contacted me as promised and showed up in the designated time frame. The technician was entirely accommodating, impressed me as being honest and forthright, explained everything thoroughly and completed the job in a timely manner, preserving the system’s integrity, which is of great value.
This was our Spring A/C maintenance visit. I always appreciate the thoroughness and care provided by the technicians and explanations of what will be done and what needs to be done. The suggested statement says it all. I also appreciate the clear explanations that the technicians supplied and his taking the time to teach me how to replace the air filter.
The technician was knowledgeable and experienced, and he provided excellent customer service. He was friendly and organized and told me what he was doing as he moved through the process of completing the maintenance on our heat pump. There were no surprises, and I had no hesitation in having him complete things that needed to be done based on his inspection. I highly recommend One Hour and their affiliates. Thank You for taking such good care of us!
This company has fantastic customer service throughout our entire process! Our warranty company was not helpful and couldn’t get someone out to use for weeks, so we reached out to One Hour Heating & Cooling. They got someone out to us in 24 hours when we lost heat, and they were able to fix the issue immediately. Our technician was very helpful. Not only did he fix our heating issue, but he also clearly explained the problem and the next steps for our heating system upkeep. I would highly recommend this service!
I recently enjoyed working with their technician for my A/C and heating needs and couldn't be happier with the experience. From the initial consultation to the final installation, he was incredibly thorough and professional throughout the process. He took the time to explain all of our options in simple terms, helping us make the best decision for our home. The work was completed efficiently and with great attention to detail, and he went above and beyond to ensure everything was perfect. It's rare to find someone so dedicated and skilled in their craft. I highly recommend to anyone in need of top-notch A?C and heating services. You won't be disappointed!
